Administrative Support/Secretary IV

Name	Current Classification	Proposed Classification	
     	     	     	

Complete this form with relevant career information and current responsibilities/scope along with relevant examples of how each area of the Skills Matrix for the proposed classification is being met.  Criteria from the appropriate Skills Matrix is listed in the below table – complete each box with explanation and examples of how the employee is satisfying this criteria.  	

Education and Relevant Experience:  
•	Associate degree in a related field plus 7 years progressively responsible experience in an administrative capacity, particularly in an executive environment and/or a supervisory role, or an equivalent combination of education, experience and specific training.
     	
Scope/Impact:  
•	Extensive scope.  The work involves identifying and resolving critical problems and issues.  Plans and oversees implementation of complex projects and tasks.  The work product or service affects the work of other experts and the development of major aspects of administrative missions.   Properly performed work output may have a major effect on the credibility of the group, department or lab.  Extensive expenditures of time and resources needed to rectify errors or omissions and to repair damage done to the reputation of the group, department or lab. 
     	
Latitude:  
•	Works independently under general guidance. Accomplishes multiple complex tasks using sound judgment and organizational skills.  Provides recommendations for action and/or practical solutions to a wide range of problems.  Initiative required to plan for long-term goals.
     	
Complexity:  
•	Develops solutions to a wide range of very complex problems using mature judgment and creativity.  Applies initiative and wisdom in executing duties, prioritizing support activities, and resolving issues and problems.  Complex multi-tasking capability in a high-pressure environment.  Advanced working knowledge of office support and computer software (word processing, spreadsheets, database management, presentation).
     	
Supervision and Leadership:  
•	May supervise administrative support staff.  Trains and mentors administrative support staff.  Provides strong leadership to other staff members.
     	
Communication:  Interpersonal, Oral, & Written:  
•	Superior interpersonal, oral and written communication skills. Routinely works with all levels of lab management and staff, external organizations and agencies, and the general public.  Requires continuous use of technical and business vocabulary.  Requires the use of finesse and diplomacy in dealings with high-level contacts in highly unstructured settings; e.g., conducted under different ground rules.
     	

Submitted by	Date (mm/dd/yy)	Div/Dept. Head Concurrence	Date (mm/dd/yy)